What is VOD?
Visit our 'What is VOD?' page

Does my computer require any particular specifications?
Yes. Your computer will need to have some basic hardware, software, Internet and system requirements for you to be able to watch movies successfully. To see what these requirements are, and check if your computer has them, go to the 'What Specs Do I Need?' section.

Can I test how a movie will look on my computer?
Yes. We highly recommend that you test how a movie will appear on your computer. Go to the 'View Samples' section to watch a sample movie. All samples should offer a clear, smooth image and clear audio. If this is not the case, it probably means that your computer does not have the required specifications and we recommend that you delay purchasing a movie until all requirements are met and you can view the samples successfully.

What is Windows Media Streaming?
Using Windows Media Player, you can choose from the huge selection of adult movies available at AOmovies.com and watch them as they are streamed to your computer. You can start watching a movie straight away, and the file will continue to be delivered to you while you are watching. Go to the Streaming section to find out more about Windows Media Streaming or visit the Windows Media Streaming FAQ.

What are Div-X Downloads?
DivX Downloads allow you to choose from the huge selection of adult movies available at AOmovies.com and download them to your computer hard drive to watch at a later date. Upon purchasing a Div-X download you will select a rental period for which the movie will be valid. Go to the DivX Downloads section to find out more or visit the DivX downloads FAQ.

Can I view movies I have previously ordered?
In the 'My Library' section you will find a comprehensive list of all VODs you have purchased. You can view any of these movies at any time, presuming you still have access. You will have access to streaming movies for the entire runtime of the movie. You will have access to DivX downloads for the term of the rental period specified.

How do I contact you?
If you have any questions or feedback regarding a movie on the web site, go to the 'Contact us' section or send an email to info@AOmovies.com.

How much does it cost?
The cost depends on what format you purchase (Windows Media Streaming or DivX Download), how long you wish to have access to the movie (relevant for DivX Download only), your payment method, and of course what particular movie you select. All prices and options are listed when you select a movie to purchase and throughout the checkout process.

Is it safe to use my credit card here?
Yes! We utilise industry standard encryption to ensure your personal and credit card details remain confidential. After processing an order, no credit card details are retained. At no time do we transmit insecure personal information over the Internet. For more security information visit our 'Security' page.

What credit cards do you accept?
We accept MasterCard and Visa.

What will my credit card statement show?
Your credit card will be billed in the currency shown at time of checkout and your statement will report your purchase as "www.aomovies.com".

How do I pay by phone?
For Australian customers of streaming products we offer a pay by phone option. This is only available for customers in Australia at the time of purchase. All pay by phone orders are billed to your telephone account on a per PIN basis. The charges will appear on your statement as "VOD registration line".

To use this payment method take the folowing steps:
» Select your movie and proceed through the checkout until prompted for a PIN.
» Call 1902 295 055. You will be prompted to press 0 to obtain a PIN code. Charges outlined on the checkout page will apply at this point. (AUD $11.99 . Higher from public and mobile phones)
» Write down your PIN!
» Enter your PIN into the field provided in the checkout.
» Click "Process Order"!
» Enjoy your movie!

Will you respect my privacy?
We've been in the adult retail industry for over 20 years so we know how important discretion is to our customers. Our Privacy section tells you exactly what we will and won't do with your personal information.